PLEASE NOTE:
MATTRESS BED ORDERS ARE TO BE PLACED VIA DESIGNED FOR DOGS WEBSITE – – Emily Cole – Mattress Bed
A collaboration we have been so excited to launch!
Available in sizes Small – XL in our Eventing and Muddy Paws patterns.
These beautiful dog beds are handmade in the UK by Designed For Dogs.
Designed by dog-owners these beds will keep your dog comfortable and relaxed in any space in your home.
Under the cover (which is easily taken off to be washed) you’ll find our unique deep-filled mattress cushion which is made from a special combination of orthopaedic & memory foam crumb. The inner cushions are like no-other, made with a fire retardant cotton casing (instead of typical corovin casings, which can be easily torn by claws & digging dogs), with internal channels to keep the shape of the bed and even the heaviest of dogs comfortably cushioned
ORDERS MUST BE PLACED VIA THIS LINK – Emily Cole – Mattress Bed
The Mattress Bed covers are easy to remove by a zip at the back of the bed. Machine wash at 30 degrees then line dry.
Do not tumble dry.
The inner cushions are sponge-clean only.
We recommend ‘fluffing’ your dog bed periodically to loosen up the crumb filling – from standing height drop the cushion on the floor a few times, just like you would with feather cushions.
We work as hard as we can to get your lovely orders packed and posted as soon as we receive them, please allow 2 – 5 working days for dispatch. Thank you for your patience and for supporting this Small Business!
All of our parcels are sent with Royal Mail. For an additional cost, we can book a fully trackable courier service, please email hello@emily-cole.com (prices will vary).On occasion we may use a courier to ship out larger items for which the contact details provided with your order may be used for contact purposes only.
All of our parcels are sent with Royal Mail on an internationally tracked service. Please be aware that some couriers are still experiencing delays due to Brexit and the Covid-19 Pandemic.
Your parcel may be subject to import or custom fees when it reaches its destination country. Please remember that the RECIPIENT is responsible for any import / custom fees and taxes. These charges ARE NOT included in the shipping cost at checkout. Any fees will be charged to you directly before delivery. You may wish to confirm these fees with your local postal system prior to ordering. Emily Cole Illustrations can not be held liable for any fee incurred and it is the responsibility of the recipient to cover these.
LUCID ID: DE 5355780537061
In the event that there is a problem with your order please get in touch with hello@emily-cole.com and we will be more than happy to help where possible. Problems with an order will be dealt with on a case by case basis and a replacement or refund will be arranged where appropriate.
Customers have 14 days after the date of purchase to cancel an order without reason and are entitled to a refund. If the order has arrived in that time they will have another 14 days upon giving notification to the seller to return their order. Refunds will be processed in 14 days of the returned items arriving back with the seller. Return postage is the responsibility of the customer unless there is a fault or problem with the product.
