Week to view
PLEASE NOTE THAT THIS IS A PRE-ORDER. (Read below to find out more!)
Any order containing Calendars and Diaries will be shipped TOGETHER when the stock is ready. We are hoping to get them shipped by the end of the month / start of October! 🥰
With a luxury hard case, the ring bound diary is ‘week to view’ with an illustration by Emily and notes page separating each month. The lie flat design of the ring bound means that each side can be written on when folded in half without your hand being interrupted by the ring bound. (We know that sounds like a tiny detail but trust us, it makes such a difference!)
Week to view
We work as hard as we can to get your lovely orders packed and posted as soon as we receive them, please allow 2 – 5 working days for dispatch. Thank you for your patience and for supporting this Small Business!
All of our parcels are sent with Royal Mail. For an additional cost, we can book a fully trackable courier service, please email email@example.com (prices will vary).On occasion we may use a courier to ship out larger items for which the contact details provided with your order may be used for contact purposes only.
All of our parcels are sent with Royal Mail on an internationally tracked service. Please be aware that some couriers are still experiencing delays due to Brexit and the Covid-19 Pandemic.
Your parcel may be subject to import or custom fees when it reaches its destination country. Please remember that the RECIPIENT is responsible for any import / custom fees and taxes. These charges ARE NOT included in the shipping cost at checkout. Any fees will be charged to you directly before delivery.You may wish to confirm these fees with your local postal system prior to ordering. Emily Cole Illustrations can not be held liable for any fee incurred and it is the responsibility of the recipient to cover these.
In the event that there is a problem with your order please get in touch with firstname.lastname@example.org and we will be more than happy to help where possible. Problems with an order will be dealt with on a case by case basis and a replacement or refund will be arranged where appropriate.
Customers have 14 days after the date of purchase to cancel an order without reason and are entitled to a refund. If the order has arrived in that time they will have another 14 days upon giving notification to the seller to return their order. Refunds will be processed in 14 days of the returned items arriving back with the seller.